Privacy Policy

Last Updated on 14/11/2024

INTRODUCTION
This Privacy Policy describes how Velo Labs LTD, trading as The PDF Method (“we,” “us,” “our”), collects, uses, and shares information collected from visitors and customers who access or purchase from guide.thepdfmethod.com (the “Website”). By using the Website, you agree to the terms of this Privacy Policy.

SECTION 1 – INFORMATION WE COLLECT
We collect two types of information: personal information you voluntarily provide to us and non-personal information that is automatically collected.

1. Personal Information

   • Contact Information: When you purchase from us, you may provide personal information, such as your name, email address, mailing address, and phone number.
   • Payment Information: When making a purchase, you provide payment details, which are processed securely through our payment processor.
   • Phone Numbers: At checkout, we may collect your phone number. By providing your phone number, you consent to receive calls or text messages regarding your purchase, order status, or product information.

2. Non-Personal Information

   • We collect certain non-personal information automatically, such as:
     • Browser Information: Your IP address, browser type, operating system, and pages visited.
     • Usage Data: Information about your interaction with the Website, including the pages viewed, links clicked, and the duration of your visit.

SECTION 2 – HOW WE USE YOUR INFORMATION

1. To Provide Services
   • We use personal information to process your orders, deliver products, respond to inquiries, and provide updates regarding your purchases.
2. For Communication
   • We may use your contact details to communicate via email, call, or text to provide updates on orders, respond to requests, or share information about products you have purchased. You can opt out of marketing messages by following the opt-out instructions in each message.
3. Improving Our Website
   • Non-personal information helps us understand how users interact with the Website so we can improve functionality and user experience.
4. Legal and Compliance Purposes
   • We may use personal information to comply with applicable laws and regulations, respond to lawful requests, and protect our legal rights.

SECTION 3 – SHARING YOUR INFORMATION

1. Third-Party Service Providers
   • We may share your information with third-party providers who perform services on our behalf, such as payment processors, data hosting services, and analytics providers. We limit the information shared with these providers to the extent necessary to perform their functions.
2. Legal Disclosures
   • We may disclose your information if required by law or to protect our rights, users, and the security of our Website.
3. Business Transfers
   • In the event of a merger, sale, or transfer of assets, personal information may be transferred as part of the business assets.

SECTION 4 – COOKIES AND TRACKING TECHNOLOGIES
Our Website may use cookies and similar tracking technologies to personalize and enhance your experience. Cookies help us remember your preferences, understand your interaction with the Website, and analyze traffic. You may adjust your browser settings to manage or disable cookies; however, doing so may affect the functionality of certain features on the Website.

SECTION 5 – SECURITY OF YOUR INFORMATION
We implement industry-standard security measures to protect the personal information you provide. Despite these precautions, no online transmission or storage is entirely secure, and we cannot guarantee absolute security. By using our Website, you acknowledge and accept these risks.

SECTION 6 – YOUR PRIVACY RIGHTS

1. Access and Correction
   • You may request access to the personal information we hold about you and request corrections to inaccurate information.
2. Opt-Out of Marketing Communications
   • You can unsubscribe from marketing communications at any time by following the instructions in the message or contacting us directly at support@thepdfmethod.com.
3. California Privacy Rights
   • If you are a California resident, you have specific rights under the California Consumer Privacy Act (CCPA), including the right to request access to your personal information, deletion of certain information, and to opt-out of the sale of your information. To exercise these rights, please contact us at support@thepdfmethod.com.

SECTION 7 – THIRD-PARTY LINKS
Our Website may contain links to other websites not controlled by us. We are not responsible for the privacy practices or content of these external sites. We recommend reviewing the privacy policies of each website you visit.

SECTION 8 – SOCIAL MEDIA
Our social media features may include “likes,” “shares,” or similar interactions on platforms such as Facebook, Twitter, and Instagram. These platforms may collect information about your interaction with these features, and their policies will govern any data they collect.

SECTION 9 – CHILDREN’S PRIVACY
Our Website and services are not directed to children under 18, and we do not knowingly collect personal information from children. If we become aware that we have collected information from a child under 18, we will delete it.

SECTION 10 – CHANGES TO THIS PRIVACY POLICY
We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with an updated date at the top of the page. We encourage you to review this Privacy Policy periodically to stay informed about our data practices.

SECTION 11 – CONTACTING US
If you have any questions or concerns regarding this Privacy Policy or our data practices, please contact us at:

• Velo Labs LTD
• Address: W8a Knoll Business Centre, 325-327 Old Shoreham Road, Hove, England, BN3 7GS
• Support Email: support@thepdfmethod.com

By using our Website, you agree to this Privacy Policy. Thank you for trusting us with your personal information.